Refund policy

Return Policy

At Jeelo, your comfort and satisfaction are our highest priorities. To ensure a smooth and worry-free shopping experience, we offer a 7-Day Easy Return Policy on eligible products.

Eligible Product Categories

Gaming Chairs
Office & Executive Chairs

Note:
This policy is applicable only to products purchased directly from our official website and is not valid for:

Corporate purchases
Bulk orders (more than 3 products)
Return Window

You can initiate a return request within 7 days from the date of delivery.

Return Eligibility Conditions

To qualify for a return:
The product must be in its original condition
The product should not have stains, damage, or signs of excessive usage
The original box and packaging materials must be retained and returned along with the product
Return Pickup & Quality Check
Once your return request is approved, our logistics partner will arrange a reverse pickup from your location
After the product reaches our warehouse, it will undergo a Quality Check (QC)
The return will be approved only if the product meets the return eligibility conditions mentioned above
Refund Process
Upon successful QC approval, refunds will be initiated within 5–7 working days

Refunds will be processed to the original payment method used during purchase, including:
Credit/Debit Cards
UPI
Wallets
Net Banking

Need Assistance?
If you need any help regarding returns or refunds, our support team is here to assist you.

📧 Email: info@jeeloestore.com
📞 Phone: +91 8149564122

🌐 Website: www.jeeloestore.com