Privacy policy

At Jeelo, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

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Information We Collect

Personal Information

When you place an order, register an account, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Shipping & Billing Address
Account Login Details
Order History and Purchase Details

Payment Information

Payment details such as Credit/Debit Card information, UPI details, Wallet information, or Net Banking credentials are processed securely through trusted third-party payment gateways. Jeelo does not store your complete payment information on our servers.

Technical & Browsing Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Navigation Behavior
Date & Time of Visit
Referral Source

Our website uses cookies to improve your browsing experience, remember preferences, manage your cart, and provide personalized recommendations.

You may disable cookies through your browser settings, though some features of the website may not function properly.

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How We Use Your Information

Your information may be used for:

Processing and delivering orders
Customer support and service requests
Order updates and tracking notifications
Improving website performance and user experience
Personalizing recommendations and promotions
Conducting analytics and market research
Fraud prevention and security monitoring
Legal and regulatory compliance

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Marketing Communication

We may occasionally send:

Promotional offers
Product launches
Sale announcements
Warranty updates
Informational newsletters

You can opt out of promotional communications anytime by using the unsubscribe link or contacting us directly.

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Information Sharing

Jeelo does not sell or rent your personal information to third parties.

Your information may only be shared with:

Logistics and delivery partners
Payment gateway providers
Service providers assisting in business operations
Government or legal authorities if required under applicable laws

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Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable methods to safeguard data, no online transmission or storage method is 100% secure.

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Third-Party Services

Our website may contain links or integrations with third-party platforms such as payment gateways, social media platforms, or analytics services. Their privacy practices are governed by their respective privacy policies.

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User-Generated Content

Reviews, comments, testimonials, chats, or other public content shared by users on the website may be publicly visible and are not considered private information.

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Your Rights

You may request to:

Access your personal information
Correct inaccurate details
Delete your account information
Opt out of marketing communications

To make such requests, contact us using the details below.

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Policy Updates

Jeelo reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on the website.

We encourage users to review this page periodically.

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For questions, concerns, or requests related to this Privacy Policy, please contact:

📧 Email: info@jeeloestore.com
📞 Phone: +91 8149564122

🌐 Website: www.jeeloestore.com