Shipping Policy

Shipping Information

At JeeloeStore, we strive to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions related to order processing, shipping, delivery, and related services.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Order Processing

All orders are processed after successful payment verification and order confirmation.

Processing Time

Standard orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, promotional events, or high-volume periods, processing times may be extended.

Once your order has been processed and dispatched, you will receive shipment tracking details via email, SMS, or other available communication channels.

Shipping Coverage

JeeloeStore currently ships across most locations within India.

Delivery availability may vary depending on:

Courier service coverage
Local regulations
Weather conditions
Remote or restricted locations

We reserve the right to decline shipment to locations where delivery services are unavailable.

Delivery Timelines

Estimated delivery times are provided for convenience and are not guaranteed.

Location Type	Estimated Delivery Time
Metro Cities	2–5 Business Days
Tier 2 & Tier 3 Cities	3–7 Business Days
Remote Areas	5–10 Business Days

Actual delivery times may vary depending on courier operations and external factors.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

JeeloeStore may offer:

Free shipping on selected products
Promotional shipping offers
Special delivery programs

Shipping fees are non-refundable unless required by law or due to an error on our part.

Order Tracking

Once your order has been shipped, tracking information will be provided through the communication channels associated with your order.

Customers are responsible for monitoring shipment progress and ensuring availability to receive the package.

Delivery Attempts

Courier partners typically make multiple delivery attempts.

If delivery cannot be completed due to:

Incorrect address
Unavailability of recipient
Refusal to accept the shipment
Failure to respond to courier communications

the shipment may be returned to our warehouse.

Additional shipping charges may apply for re-dispatch requests.

Address Accuracy

Customers are responsible for providing accurate shipping information.

JeeloeStore shall not be liable for delays, losses, or failed deliveries resulting from:

Incorrect addresses
Incomplete address details
Incorrect contact information

If an error is discovered after placing an order, customers should contact support immediately. Address modifications may not be possible after order processing has begun.

Delayed Deliveries

While we make every effort to ensure timely delivery, delays may occur due to:

Weather conditions
Public holidays
Transportation disruptions
Natural disasters
Government restrictions
Courier service delays
High order volumes

Such delays are beyond our direct control and shall not constitute grounds for compensation.

Damaged or Tampered Packages

If a package appears damaged, tampered with, or opened at the time of delivery:

Customers should refuse acceptance whenever possible.
Photographs of the package should be taken immediately.
Any issues should be reported within 24 hours of delivery.

Failure to report delivery-related issues within a reasonable timeframe may affect claim eligibility.

Lost Shipments

If a shipment is confirmed lost by the courier partner, JeeloeStore will investigate the matter and, where appropriate, provide a replacement, store credit, or refund at its discretion.

Investigation timelines may vary depending on courier partner procedures.

Partial Deliveries

Orders containing multiple products may be shipped separately depending on stock availability, warehouse location, or shipping requirements.

Customers may receive items in multiple shipments without additional shipping charges unless otherwise stated.

Force Majeure

JeeloeStore shall not be held responsible for shipping delays or delivery failures caused by circumstances beyond reasonable control, including but not limited to:

Natural disasters
Floods
Earthquakes
Pandemics
Government actions
Strikes
Transportation disruptions
Internet or system failures

International Shipping

Unless specifically stated otherwise on the Website, JeeloeStore currently ships only within India.

Any future international shipping services may be subject to additional terms, customs duties, taxes, and import regulations applicable in the destination country.